Your portal to conduct several routine business functions for maximum convenience—24 hours a day. Our customer portal is accessible via computer or mobile device. The eCommerce site is
fully integrated with our back office system and provides real-time information. Place your orders online, and it will be handled with the same care as any phone or fax order—only faster.
The same customer representative that manages your phone order processes your web orders too! Need to make special comments? Just add them to the order, and we’ll make sure they are incorporated into your order; plus it
will print on your packing list as well.
Looking for sales history information? Peirce-Phelps provides you a Business Intelligence (BI) online tool that allows you to run reports of everything you have purchased from us.
Online Advantages:
Place Orders
Process Warranty Claims
Create and save quotes
Create and save reorder lists
View open order status
View most commonly purchased items
Run business intelligence reports—purchase history
Access accounting invoices and statements
View net pricing and inventory levels in real time
View most common order items with shopping cart
Online returns (RMA processing)
App tools
Peirce-Phelps HVACAssist App
The Peirce-Phelps HVACAssist Mobile App provides an enhanced customer service experience similar to our website but on mobile devices. Customer can also take advantage of the Scan to Cart feature that allows easy item lookup by scanning the item's barcode. This makes replenishing inventory a snap for stock-rooms and truck-stock. It can also be helpful to identifying items in the field and locating the nearest branch to pick up or deliver.
Mobile Apps
Peirce-Phelps HVACAssist App
The Peirce-Phelps HVACAssist App provides an enhanced customer service experience similar to our website but on mobile devices. Customer can also take advantage of the Scan to Cart feature that allows easy item lookup by scanning the item's barcode. This makes replenishing inventory a snap for stock-rooms and truck-stock. It can also be helpful to identifying items in the field and locating the nearest branch to pick up or deliver.
The Carrier® Rooftops app allows users to perform on the spot selection of HVAC rooftop units for both replacement and new construction, and estimate energy savings between Carrier® Weather Series units. Users can input an existing unit model number for Carrier or competitive equipment, or desired unit specifications, and obtain the optimal Carrier model for their requirements.
Whether it is for warranty repairs for Carrier Equipment or for non-warranty repairs on any make or any brand of equipment, the Carrier Service Technician app can help identify the right part.
The Carrier® Commercial Technical Literature Search Application allows a technician to search for all technical documents available for Carrier® products, directly from their mobile device. Searches can be restricted to a particular document type and/or document status (current or non-current).
The app allows users to perform on the spot selection of rooftop units for both replacement and new construction, and estimate energy savings between Weather Series units. Users can select an existing model for Bryant or competitive equipment, or desired unit specifications, and obtain the optimal model for their requirements.
Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part.
This app will guide the user through the airflow measurement process and automatically calculate airflow in a round or square duct. The user can use a pitot tube or anemometer. By entering in the duct size, the program will automatic calculate the number of probe holes and locations. After entering the probe measurements, the airflow is calculated and saved. A step by step process and video are provided to help anyone learn to take accurate airflow readings.
